Blizzard er gået ud med en offentlig undskyldning for serverproblemerne, mange har oplevet i kølvandet på lanceringen af Diablo 3 for to dage siden.
De var åbenbart ikke klar på, at over to millioner mennesker forsøgte at logge på serverne indenfor den samme time - det på trods af, at spillet har været undervejs i mere end 15 år. Golfclap?
"På trods af en ydserst aggressiv indstilling til vores lancering, har det vist sig, at vi har undervurderet spillets popularitet", udtaler Blizzard.
I lang tid efter lanceringen ved midnatstid herskede kaos og fejlmelding 37 én masse - en teknisk måde at sige "nej, du er ikke dum, det er bare serveren, der er fyldt op lige nu".
Real Money Auction House, som lader spillerne bruge og tjene rigtige penge ved salg af virtuelt grej, forsinkes nu på ubestemt tid.
Login-problemerne fortsatte i et døgns tid, men faldt herefter. De er dog kommet igen i det seneste døgn, og det er altså nu, at Blizzard er gået ud med undskyldningen, som samtidig betyder en udskydelse af spillets Real Money Auction House, som lader spillerne bruge og tjene rigtige penge ved salg af virtuelt grej.
Læs mere om, hvordan Real Money Auction House fungerer
Vores Diablo III anmeldelse lander i øvrigt senere i dag. Så hæng ud!
Real Money Auction House skulle oprindelig have været lanceret i næste uge, den 22. maj, men nu er der ingen kendt dato på auktionssystemet.
Samtidig kæmper Blizzard med en helvedes masse andre fejlmeldinger og ikke mindst achievements, der forsvinder. "De er ikke væk", insisterer udvikleren.
Her følger Blizzards undskyldning til all Diablo 3 spillere:
Mere om Diablo III
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Preview: Diablo 3 til konsollerne: Preview
Eurogamer har testet Diablo 3 til Playstation 3 for at se, hvordan Blizzards rollespil fungerer med kryds, trekant, cirkel og firkant
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Anmeldelse: Diablo III Anmeldelse: Så er Helvede tilbage på jord
Klarer Blizzard den 16 år lange rejse?
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Interview: Om Mytologien i Diablo
Interview med Chris Metzen om The Book of Cain og oprindelsen af Blizzards mest dystre verden.
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Film: Diablo III - Intro trailer
Se starten før ventetiden er slut.
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Billeder: Diablo 3 lanceringsgalleri viser samtlige spilbare klasser
"Diablo Players:
"We'd like to extend a very sincere thank you to everyone who joined the global Diablo III launch celebrations this week, as well as to everyone who was ready to jump into Sanctuary the moment the game went live. To that end, we'd also like to say that we've been humbled by your enthusiasm - and we sincerely regret that your crusade to bring down the Lord of Terror was thwarted not by mobs of demons, but by mortal infrastructure. As many of you are aware, technical issues occurring within hours after the game's launch led to players experiencing error messages and difficulty logging in. These issues cropped up again last night for the Americas and Europe servers. Despite very aggressive projections, our preparations for the launch of the game did not go far enough.
"We've been monitoring the game 24/7 and have applied several optimizations to help our systems better weather the global rush. As of late last night, specifically 11:50 PM PDT on May 15, all systems have been online and running relatively smoothly. We're continuing to monitor performance globally and will be taking further measures as needed to ensure a positive experience for everyone. This includes some maintenance to implement additional improvements for each region.
"In order to make sure everything is continuing to run as it should, we've decided to move out our target launch for the real-money auction house beyond our original estimated date of May 22. We'll post further updates on that in the near future.
"Aside from the tremendous number of players simultaneously logging in to the game, one of the launch-day service issues was linked to the achievement system. Some players began to notice early on that achievements were either not being earned properly, or not being saved between multiple logins. We're investigating this issue and will provide a specific update as soon as possible.
"We greatly appreciate everyone's support, and we want to sincerely apologize for the difficulties many of you encountered on day one. Please visit the Battle.net Support site or Support forums for the latest service-related updates or for help in troubleshooting any technical issues you may be having downloading, installing, or while playing the game.
"Thank you again for your patience while we reinforce the gates of Sanctuary and further strengthen it for your onslaught.
"Respectfully,
"Blizzard Entertainment."
